Address: Caol Ila Distillery, Port Askaig, Isle of Islay, PA46 7RL, UK. 

Caol Ila Distillery is located just off the A846, around 1 mile from Port Askaig ferry terminal and around 20 miles from Port Ellen ferry terminal. There are limited public transport options to get to Caol Ila, there is a bus stop at the end of the road which is a 15 minute walk to the distillery. The buses only stop here a few times a day (not on Sundays) so we would recommend checking the bus timetable in advance. There are also a number of local taxi companies, however we would recommend booking them as far in advance as possible as they can have very limited availability, especially in the summer. The Distillery's car park location reference on 'what 3 words' is grace.entrusted.perfected. 

We recommend visiting Traveline Scotland to plan your route and to stay up to date on transport options. 

Read more at https://travelinescotland.com/   

Please note that during winter the distillery may have to close at short notice due to weather conditions. Please check our Google listing for up-to-date information before you visit us. 

January – February | Tuesday – Saturday | 10:00 – 17:00 

March – December | Monday – Saturday | 10:00 – 17:00 

Explore the flavours of Caol Ila and discover your perfect serve, whether you’re a whisky dram loyalist, innovative cocktail enthusiast, or aficionado of alcohol-free quenchers. 

The bar at Caol Ila is open 10:00 – 17:00 while the distillery is open to visitors. Last orders are at 16:45. 

Please note that all under 18s need to be accompanied by an adult.  

Since its founding, the people of Caol Ila distillery have respected the area’s natural resources, incorporating sustainable practices throughout the whisky-making process. Caol Ila distillery currently holds a green tourism award. 

Some of Caol Ila’s current sustainability measures include: 

• The draff produced at the distillery is collected and sent for animal feed. 

• We’ve eliminated single-use plastics and invite you to join our efforts by filling your water bottles at our fill station located on the 3rd floor. 

• Reducing energy usage by employing heat exchangers for wort, wash and clean-in-place systems; holding spent lees in the spirit stills to maintain heat until ready to charge again; and making sure conveyor system equipment is run only for the time required. 

• Implementing LED lighting throughout the distillery and brand home. 

• Saving water through practises such as better monitoring in place and tailoring our production to use as little water as possible while maintaining efficiency. 

• Achieving and maintaining zero waste landfill. 

• We have electrical charging points installed in our distillery car park, a hybrid distillery car and staff member's car share where possible. 

• We are working closely with the RSPB to educate ourselves on the habitats that we have on-site and conserve the environment for the wonderful wildlife around us. 

Accessibility  

We’re pleased to have consulted Euan’s Guide to ensure that we provide disabled access information upfront to give all our visitors the confidence to visit our distillery and enjoy the experience. Please do let us know if you have any specific requirements at the time of your booking and a member of staff will be in touch. 

Accessible Navigation 

To visit us here at Caol Ila distillery, you will turn left off the main road to join a single-track road to the village of Caol Ila, less than a mile from Port Askaig. Continuing down the single-track road, on the right hand you will see a black and blue sign with Caol Ila opening times, carry on past this and you will see the general cark park on the left-hand side. Do not enter this car park, keep travelling on the single road past the general car park and follow the hill down in the direction of the accessible parking signage. Once you enter the site, travel along the road where you will then arrive in our car park and will find designated accessible parking bays, once you see the blue Johnnie Walker Striding Man, you know you’re in the right place! The accessible entrance is located directly opposite the parking bays, you will see it is surrounded with black railings. 

Once you have parked your vehicle, please stick to the pedestrian walkway which is painted with white lines, and you will come to the accessible doorway into the Brand Home building. Take care when making your way to the door, as it is a working site, and you may come across moving vehicles. On entering the accessible doorway, you will see signage for the lift to the Retail/Bar Area, it will direct you left, through a set of black double doors, which will be open. In the lift, press floor 3, where you will be warmly welcomed by the Caol Ila Team and can make a staff member aware of any additional support you may require or any questions you may have. 

Accessible Experiences 

Our Flavour Journey experience begins on Floor 2 which is accessible by lift. This is where your guide will share our story table with you, which does consist of lighting and noise effects. This part of the experience will last for around 20 minutes. 

Next, is the tour of the production area, this does, however, remain inaccessible for those who have restricted mobility due to steep stairs. However, there is a video of this section available to watch in our bar and retail area which you can access on Floor 3 by using the lift, which your tour guide will kindly escort you to. The staff will be aware of this as you will have already communicated on checking in. Once the tour of production is complete and the tour group return to the Brand Home, you will re-join at this point for the maturation area. 

The tasting at the end of the tour is located at the tasting booths which is accessible using the lift.  

Our Spirit of Smoke experience is located on Floor 3 in the maturation area which can be slightly chilly, however, is fully accessible. 

Assistance Animals 

Assistance animals are welcome in our retail and bar area, as well as the experience floor, however, are not permitted in the production area. 

We have a water bowl located at the level three entrance. 

Accessible Toilets 

We have an accessible toilet on each floor of the Brand Home building. One is located next to the retail desk on Floor 3 and the other is located on Floor 2 where our experience takes place. This is also where you can find our baby changing facilities. 

Children 

Due to health and safety reasons, children under 8 years old are not permitted on the experiences, however, they are welcome in the retail and bar area. We provide highchairs if required and can assist with the heating of milk/food. 

Telephone | 01496 302769 

Email | caolila@malts.com