Contact us

How can we help?

Tell us about your query and we will get back to you in 2 working days.

CUSTOMER SERVICES OPERATIONAL HOURS

What are your customer service hours?

Customer services operational hours are Monday - Friday 9am-5pm (excluding UK bank Holidays)

How do I contact customer service?

Please email customerservice@malts.com and with your query and order number if applicable. We will respond to pending order related queries within 1 working day, all other queries will be responded to within 2 working days. Excluding Bank Holidays and weekends .You can also contact the team on 0330-678-3048.

Explore the world of Malts

View All

A rocks glass containing whisky and ice sits on a bar, with a cocktail shaker and jigger behind it.

The Beginner’s Guide to Different Whisky Types

From American bourbon to Scotch whisky, read our handy guide to the different types of whisky, how they’re made and how they differ.

An Old Fashioned cocktail in a rocks glass sits on a glass table, surrounded by playing cards, dominos and some canapes. Two people sit behind the cocktail.

Whisky Flavours Explored

From peaty whisky to fruity whisky, lean on our expert insights to discover the full variety and character of different whisky flavours.

A rocks glass of ice and whisky sits on the edge of a pool table. A man holds a pool cue and repositions a white pool ball.

The Best Whiskies for Beginners

Choosing the correct beginner whisky is an important step for any budding malts enthusiast. Let us help you start your journey.

A woman holds a rocks glass or whisky and ice

Whisky Tasting for Beginners

Professional whisky tasting takes practice. Use our do's and don'ts to demystify the experience and enjoy your drams in a whole new way.

View All